It is now possible to conduct all of the KYC processes within the video chat allowing your organization to create a unique and secure identity for your customers.
Your customers don’t have to move away from the comfort of their home to open a bank account, obtain a credit card, get medical advice and access their government accounts.
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They provide a conducive environment to the people all over the world to connect with others from different parts of the globe.
There would be hardly any abandonment rates as the customer has to do virtually nothing.As long as you’re using Chrome, Firefox or Opera on your Android or i OS device, you can use most Web RTC-based services. Free chat and video calls, Keep in touch with friends and loved ones.You can do this now by simply adding a link within the email that the customer then clicks on and is taken then straight into a video chat with one of your customer service agents. The banks and doctors of the future will be using video chat. If you want to be ahead of the curve give us a call and we can set you up with a test account so you can see how easy it is to use.There’s a problem with traditional video conferencing clients.
Though they are in abundance, they’re only remotely useful if all parties are collectively using the same client.